Tag Archives: IBM

Have You Jumped on the Social Media Bandwagon?

Customer Relationship Management (CRM) is a strategy that a marketer uses to facilitate customer interaction with their company.  One of the most common CRM strategies is customer service cards, where customers are offered special purchase discounts or cumulative purchase points which can be exchanged for rewards and special benefits.   However, with the increased use and [...]

Everything is a Remix

With emergent technology and new consumer behaviors driving the marketplace, CIOs and other business leaders are recognizing the increasing need for innovation to support growth. Disruption has become a resonant buzz word, but is it possible to truly invent or innovate at all? A popular Ted Talk given by filmmaker and author Kirby Ferguson offers [...]

Success Isn’t Automatic

Computer automation has long since allowed businesses to replace employees with technologies to increase efficiencies in operations. Companies across industry leverage the seemingly effortless execution of technology, side-stepping the importance of a human intelligence to react and adapt to inconsistencies that could have immense impact to the business and the consumers it supports. Online eTailers [...]

Does Your Brand Have Staying Power?

It was hard to miss the 4-page spread in The New York Times celebrating IBM’s 100th anniversary.  Ranked by Forbes as the 31st largest company in the world, IBM proves its staying power despite the loss of its founder, Thomas J. Watson, Sr. The company operates on  the principle that a business’ long term success [...]