Select Your Marketing Partner Wisely

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Selecting the right marketing agency to connect a business to its market is critical to meeting the goals and objectives of any business. Too often the importance of evaluating and measuring the fitness of an agency to the specific business takes a back seat to the pop and wow of an agency’s public persona. Overlooked are the factors that are often most essential to building a working and mutually beneficial relationship between a marketer and their chosen agency.

Building a relationship with a marketing agency is as important as forming a relationship with a vested business partner. Trust, transparency, confidence and a demonstrated understanding of your business is critical. The chosen agency should share your passion and be overtly committed to achieving your marketing objectives. “Many agencies make a pitch based on the ‘big idea.’  Although the ‘wow’ factor is important, seamless execution is critical to the success or failure of any client relationship,” says Julie Gareleck, CEO & Managing Partner of Junction Creative Solution (Junction).  “At Junction we are as passionate about process as we are about the creative. Our clients not only expect it but appreciate our diligence.”

A good agency should be able to relate to the goals and objectives of its clients and have the capability to scale any project to meet the expectations and the client’s budget. Flexibility is important to be able to adjust to the dynamics of any market, and experience counts. Does the agency have a proven track record in your industry or a comprehensive understanding of how to adapt successful efforts across a wide spectrum of industries?

The successful candidate will enthusiastically provide client references. Is the agency’s own website and marketing collateral consistent with their proposals? Do they walk the talk? In digital marketing, understanding and demonstrating a high degree of competency for technical aspects of digital communication is a must for any proposed marketing strategy.   In this fast-paced competitive environment, it’s critical to remain ahead of trends, to demonstrate significant capabilities and to provide award-winning performance for your projects whether a brand logo or a comprehensive set of solutions to support sales and marketing.

“With the rise of solopreneurs and marketing consultants, it’s difficult to discern the good from the bad.  With more than 20 years of experience in the marketing space, we’ve experienced the dot com era, the introduction of mobile, social, and all things digital,” comments Gareleck. “The experience and learnings from the last 2 decades give us a unique experience when assisting our clients.  The medium may have shifted but the principles of performance based marketing are the same. We focus on delivering against the goals and objectives of our clients.”

The successful candidate should not only have demonstrated expertise, but should also be someone who can relate to your vision and have the ability to evoke confidence and work with you in meeting projected expectations. Be wary of those who over-promise and over-simplify. Successful marketing strategy takes time and constant tweaking. Choose your marketing team wisely. Choose one who’s experienced in coordinating a total marketing journey from the design and development to engagement and beyond.  To find out more about how Junction can partner successfully with your business, call (678) 686-1125.

Social Media Users: Resolve to Share the Responsibility for Protecting Data Privacy in 2019

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While many of us, either personally or professionally, can complain about our experiences in 2018, the major social media platforms, particularly Facebook, had a particularly bad year. Once the seemingly runaway, no goal too high, darling of social media fans of all ages, Facebook’s executives are slinking to the dark corners of their corporate structure to lick their wounds and try to figure out what went wrong and how next to respond to the unabridged, unrelenting criticisms from just about everyone, everywhere.  The troubles for the social media king began early in the year when it was discovered that Facebook harvested personal user data from 87 million of its members and sold the personal data to Cambridge-Analytica, who used it for targeted advertising, particularly political advertising.  The practice apparently wasn’t exactly new. In fact it had been going on for nearly a decade before the practice came to light for millions of users worldwide.

While not alone in its data sharing policy, Facebook’s favorability rating dropped twice as much as other tech giants. An exclusive poll for Axios by SurveyMonkey found that Facebook’s favorability fell 28 points, compared with 13 for Amazon, 12 for Google, 10 for Apple and seven for Twitter. Facebook’s most recent favorability rating was 48 percent, down from 61 percent in October. According to a Pew Research Center survey, more than half of Facebook users in the U.S. said they’ve changed their privacy settings in the past year and more than four in 10 users have taken a break from the social media platform.  Twenty-five percent have gone as far as to delete the Facebook app from their phone. An overwhelming 90 percent of those polled were very concerned about internet privacy.  “The bigger you are the harder you fall” mantra is manifesting itself on Facebook and Google as the least trusted companies in America. Talk about a bad year!

Facebook’s initial response did little to appease the public. “Over recent months we have made our policies clearer, our privacy settings easier to find and introduced better tools for people to access, download, and delete their information” said a Facebook spokesperson. “We’ve also run education campaigns on and off Facebook to help people around the world better understand how to manage their information on Facebook.” The well-intentioned message unfortunately had subtle tones of, “It’s really our users’ fault for not being well enough educated and informed about our data handling policies”. Which unfortunately is more likely true than not.

The public has overtly embraced new technologies, often without questioning the intentions and motives of those who develop and promote the savvy new platforms. Most of us approve the user agreements without even reading and understanding the content before clicking and surfing. Has our realization come too late? Are we too far into the convenience and comfort of technology to take back control of our private information?  Are we willing to accept that the loss of privacy is the price for a ticket to the big event?

Facebook creator Mark Zuckerberg has announced that his resolution for 2019 is to “focus on fixing” Facebook’s serious problems. “Facebook has a lot of work to do – whether it’s protecting our community from abuse and hate, defending against interference by nation states, or making sure that time spent on Facebook is time well spent.” Perhaps all of his social media followers should take heed and resolve to better understand our responsibility to protecting our own privacy in the coming year.

2018’s Holiday Sales Outperform Retailers’ Predictions

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The days of long, unruly lines and 24-hour camp-outs in front of major retail locations appears to be a spectacle of the past. Shoppers tired of playing retailers’ hold-out games in order to get the best prices on holiday purchases have changed the long-standing dynamics of Black Friday shopping. Historically the absolute best shopping day of the year for retailers, the day after Thanksgiving in 2018 saw a significant shift in shoppers’ antics. Still the best day of sales for retailers across the spectrum, Black Friday was less stressful for customers. The increasing popularity of online retailers and major big box stores breaking with early promotions resulted in a much more civil launch to the Holiday shopping season.

Online spending was predicted to see big gains and reality did not disappoint the prognosticators’ early predictions. Online spending reached $3.7 billion on Thanksgiving Day, up 28 percent from previous years. Four-day Black Friday weekend sales totaled about $60 billion, according to retail advisory firm Customer Growth Partners. Smart phone sales set new records with customers using their smart devices to spend $2.0 billion.

Apparel retailers found new favor from consumers with an 8 percent increase in sales. Black Friday weekend saw several major retailers out in front of their best predictions. “Not all apparel is doing great,” said Craig Johnson, president of Customer Growth Partners. “The biggest growth over the past few months has stemmed from activewear retailers like Nike and off-price companies like T.J. Maxx..” In general, brick and mortar and online retailers experienced their best performance in decades. “In sales terms, this has definitely been a very strong holiday — one of the best since 1999,” said Neil Saunders, managing director of research firm GlobalData Retail. “Momentum in the consumer economy, confident shoppers and more discipline from retailers have all helped to boost spending.”

Department store sales were down 1.3 percent from November 1 through Christmas due mainly to an inability to capture an increase in their online channels. Store closures also muted holiday sales as traditional department stores reposition brick and mortar strategies. Successful smaller retailers are transforming stores to meet the specific needs of local markets and customers resulting in a new and popular shopping environment that is drawing favor from consumers.

All in all, the 2018 holiday shopping season delivered on predictions and resulted in a much appreciated Merry and Happy holiday for retailers across America.

2019 Marketing Spend Trending Toward Technology Over People

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According to Gartner’s ”CMO Spend Survey 2018-2019,” Chief Marketing Officers(CMOs) are moving to spend more on technology in 2019 than on staffing. Marketing technology (martech) this coming year will experience a seven percent increase over 2018 with staff costs declining from 27 percent to 23 percent. The moveaway from human investment to tech appears to be influenced by the desire to measure the real impact of total marketing costs on the bottom line. Digital analytics, content management and email marketing are shaping up to win a larger share of marketing budgets in 2019. The ease by which digital marketing can be measured against revenue is a significant factor for its predicted growth.

Nielson’s 2018 CMO report indicates 82 percent of marketers will increase their digital marketing spend in 2019. Content, often considered“King,” will gravitate to the center of the entire marketing universe. As metrics become more defined, content will focus on personalization and qualityof message over quantity and strive to refine the delivery of the right message to the right target audience.     

Chatbots are poised to receive more attention as marketers attempt to better understand consumer insights into brand messages and campaigns. Listening to the audience and reducing the quantity of messages seeks to alleviate much of the over-abundance of noise. Alternative search will become more important in 2019 as the popularity of voice search among tech hungry consumers motivates marketers to reevaluate and reinvigorate their organic search efforts.

Alpine data indicates that by 2020, 50 percent of all searches will be done verbally and Garner predicts that 75 percent of all households will soon have a smart speaker. The coming year will see an increased investment in voice search technologies in response to the anticipated disruption to traditional search platform methods.

The importance of protecting user data has been demonstrated thoroughly in 2018. As consumers and online users experienced the careless selling and sharing of personal data, they have been quick to recount their discontent with market actors who fail to properly handle their private information. Cyber security will continue to be a prominent line item in marketing budgets of small and large companies going forward. The trend towards technology over people is understandable as organizations focus efforts on optimizing the bottom line, but the enthusiasm for this trend should be tempered by a healthy realization that forces in the marketplace tend to be volatile and difficult to predict solely based on past measured performance. A successful marketing strategy will allow for humans to subjectively challenge machine generated assumptions and respond to the ever-changing forces in the marketplace.

Here’s a List of Some of Our Favorite Things


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Raindrops on roses

And whiskers on kittens

Bright copper kettles and warm woolen mittens

Brown paper packages tied up with strings

These are a few of my favorite things…..

Who can forget these famous lyrics from the landmark musical play and movie, “The Sound of Music.” Hard to imagine that composers Oscar Hammerstein and Richard Rogers could have thought their tunes would make such a lasting impact on the lives of so many over such a long period of time. Its message was so simple:

When the dog bites

And the bee stings

When I’m feeling so sad

I simply remember my favorite things

And then I don’t feel so bad.

Regardless of station in life we all face challenges and disappointments. The times when all things seem to go amiss or when even the smallest of problems cause stress that often appear to be insurmountable. During the holiday season we need to look away from our daily problems and take a few moments of reflection to ponder some of the things in our lives that can keep us from feeling so bad.  Here are afew of the Junction Team’s Favorite Things:

Apple Watch –“For the obvious reason – technology is incredible,” says Julie. And for those who hail from the “Dick Tracy” generation, the Apple Watch is nothing less than science fiction personified. It makes life so much easier in so many small and incredibly large ways. While some lament it is just another technological intrusion on our busy lives, it more often than not alleviates so many of the little nuisances experienced daily in our lives. Besides, it’s just so cool!

Rosie’s Collection – The dream of a Pennsylvania entrepreneur, Rosie’s mission is “to transform women’s lives by making them feel comfortable with themselves, through their outward appearance, so that it might permeate inward, to build their self-esteem, so they might reach their highest dreams and potential.” Who’s Rosie? Rosie is the childhood teddy bear of its owner. The bright red corduroy teddy bear has been with her through good times and bad since 9th grade. Although the rose on her headband is a little tattered and a leg has been reattached multiple times, she still remains strong and dependable. She puts a smile on everyone’s face, comforts those in need and reminds you of your childhood whimsical carefree days. How can she not be one of your favorite things?

Inglot Cosmetics – Makeup enthusiasts can find this 30 year experienced brand in over 800 locations around the world. Combining scientific technology with an array of vibrantly colored products, Inglot is brightening the lives of millions of consumers across the world when they feel so sad.  And with J. Lo behind the brand, it can add a sparkle to your eye!

Door Dash – Don’t feel like cooking after a busy day at work? What could appease those feelings of exhaustion better than eating out in the comfort and sanctuary of your own home? You can order a meal or snack from whomever and whenever without the hassle of leaving your home or office. Schnitzel with noodles anyone?

Starbucks App – Let’s be real! Who really enjoys waiting in line, for anything?  Starbucks has it figured out. Order your favorite items, pay ahead, and skip the line! You’ll get your favorite drink plus experience the envy of those around you waiting in line. A comfort when you’ve just been bit by a bad day.

MIG Soap – They have an incredible and unique line of skin care products made of natural ingredients, including local raw honey and beeswax. It’s perfect response for when the bee has stung. 

HondaAutomobiles – For those who appreciate safety and reliability in their vehicle, Honda has fanatic loyalty from millions of repeat owners. Lifelong in their love of all vehicle sizes, from the Civic to the Pilot and Accord, Honda has a place at the top of their owners’ list of favorite things.  Let’s not forget the resale value!

Target – Susan says, “This one is on my list because I’m there probably 3 times a week. From getting 5% off everything with my Target card, to buying online and picking up in-store, to having Starbucks in-store, to using Target’s “Cartwheel” to get additional savings. I just can’t get enough of Target!”

AMC’s Subscription Program – For movie buffs like Ashley, $20 a month to view 3 movies a week at any AMC theater will top the list of favorite things. “I get free upgrades on popcorns and drinks and I can also get my popcorn and drinks delivered to my seat. How great is that?”

Amazon Kindle – “I love this because of how small it is. Carrying around a book can get annoying sometimes. This fits right into my purse and is so easy to carry around without having to worry about bending any of the pages.”

Keurig – Something you can use every morning, Keurig lets you get a jump start on a soon to be challenging day. It’s great because it is not just for coffee anymore. From teas to hot chocolate, one cup or several in just minutes. Beats the old bright copper kettles anytime!

The exchange of gifts is a tradition across our culture that offers great meaning for each of us. Whether the gift is big or small, we love to see the joy on the faces of our family, friends, and coworkers when we hand them something thoughtful, useful, or just plain fun. Time to get shopping!

Happy Holidays from all of us at JunctionCreative Solutions.

Influencer Marketing Trending Up for 2019

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According to Am Golhar, founder of Abstract PR, there are an estimated 1.5 million influencers in the digital communication world, and approximately 71% of Generation Z’s digital users have a close relationship with at least one influencer. With Instagram leading the influencer journey, many marketers are lamenting the importance of increasing marketing spend on influencing customers via social media platforms.

Launched in 2010, Instagram continues to grow at a remarkable pace. Just a little moret han 7 years of age, the visual social media platform has surpassed 800 million monthly users and is not only attracting individual social conversations but is proving its worthiness to marketers looking to grow brand awareness and showcase products. With 51 percent of users indicating that they visit the site daily and 70 percent using the platform to search brands, influencer marketing is proving itself as an authentic method to connect with potential customers. Influencer marketing content is delivering an 11 times higher return on investment (ROI) than traditional forms of digital marketing.

Generation Z consumers are proving to be much more active and reactive to social media outlets like YouTube and Instagram than former generations. Businesses need to establish an effective and targeted strategy to engage with this new generation of consumers in order to grab their share of the next big consumer market. In the coming year, influencers will continue to increase their impact on marketing efforts for businesses of all sizes. Participants will continue to focus efforts on specific geographical market segments with targeted and quality content.

The trend in 2019 will require an even greater command for authenticity and transparency as the initial exuberance of the new shiny marketing tool meets with the greater reality across all marketing channels.  Consumers say they trust social networks to guide them to purchase decisions, but some of that trust is being worn away by paid influencers who fail to make important financial disclosures that exist between their content and the brands they are reviewing. 52% are expressing distaste for repetitive advertising offers that are being pitched this holiday season by influencers.  With nearly 54% of consumers indicating “reliability” concerns about some current influencer content, User Generated Content (UGC) is set to receive more attention from marketers in the year ahead. Joe Rohrlich, from Bazaarvoice says, “Today’s consumers are looking to corroborate what they see or hear in one place with the information they find elsewhere.”

Social media influencer marketing is a natural technological segue from the long tested and tried method of “word of mouth” advertising. The former one to one approach to connecting with an expanding audience is being amplified by the internet’s “one to many” social media environment. In a global survey of consumers, Nielsen found that ”83% of consumers trust the recommendations of friends and family over other forms of advertising.”  In 2019 successful brands will find a way to utilize this expansive amount of customer content.

To learn how Junction Creative Solutions (Junction) can help refine and improve your influencer marketing strategy, call 678-686-1125 today.

“What is old is new again” May Be the Most Surprising Trend in Marketing in 2019

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Believe it or not, we have once again come full circle on another year. Marketing prognosticators are polishing their crystal balls of future things to come and declaring how technology will revolutionize our channels of communication with consumers in 2019.  Last year’s predicted trends are being measured against reality, and the process is becoming akin to scoring a competitive game of sport.

As with so many games in life the results of our collective efforts to predict the future of marketing tactics and activities are never completely aligned with perfection. Shifting consumer expectations and the response to accepting new communication technologies make the playing field difficult to read and an unsuited environment for calling a perfect game. All we can really do is take stock of what is working, evaluate why some predictions failed, make necessary adjustments to the strategy for 2019 and move forward. The most successful predictions of marketing in 2018 appeared to be offered by those who envisioned a broader and less specific set of outcomes.

“While some industries have embraced the paradigm shift in how they reach, engage, and mobilize new customers, I predict that we will see even more attention and focus being placed on getting the marketing mix correct,” predicted Julie Gareleck, CEO & Managing Partner, Junction Creative Solutions. The year’s performance appears to have been another example that absolutes and inevitabilities rarely pan out. So what appears likely to work best in 2019?

Video Marketing’s performance will continue to align with the previously predicted game plan. A Cisco forecast indicates that video will make up 85% of Internet traffic by 2020. While posts with digital images and content continue to capture a significant audience, video is generating 135% more organic reach for marketers. Once seen as an opportunity for only the most well-healed, larger players, video is becoming more economical for those smaller marketers who can benefit from projecting an emotional and appealing story. According to The Wall Street Journal, “the usage of online video has increased by 10 times between 2011 and 2016. Over the next two years, the trend has only intensified and is unlikely to slow down.”

Automating the marketing process to work more efficiently and smarter will continue to pay dividends of better understanding customers.  Scott Brinker, Founder of Chief MarTec, said, “As much amazing marketing software as there is today, there is still an opportunity for new ideas. Marketing should be — and can be — better.”  Automation will be seen as another set of marketing tools that enhances the acquisition of new customers.

Smart marketers will continue to develop an expanded inbound approach to connecting with their market segments. Content marketing, automation, social media and multichannel marketing can be coordinated to create a brand reputation that is authentic and valuable to customers. Consumers are more often placing trust in those they know. Quality, reputable content will prevail over stock ads in the coming year. If one were to bet on an absolute, a continuing utilization of inbound marketing tactics is a wise wager for 2019.

Once predicted to be rendered obsolete; direct mail, print advertising and brick and mortar sellers are showing some unexpected resilience in the digital age. Not unlike wax LP’s return to popularity among a niche market of music lovers in a world of digital recordings, old school marketing tactics are finding success with consumers who are tired of the incessant barrage of digital media noise and those who long to revisit a traditional physical shopping experience. Players on the field of brick and mortar will need to focus on creating entertaining events and an enticing experience for their target markets.

Who would have thought it: consumers like getting mail, even if it was once thought to be junk? Print advertising is not dead. While a small and much diminished portion of overall marketing spend, print is finding its rightful place in the digital world. In the field of marketing where a fast, bang, digital technology appears to arise every minute, the most surprising trend in marketing for 2019 may just be “what is old is new again.”

Prepare Your eCommerce Website for a Happy Holiday Selling Season

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Would a winning team come to the plate in the World Series expecting to win without their best equipment? The answer from most sports enthusiasts and players alike would be, “certainly not!” But retailers and sellers across the industry spectrum may be coming to the plate in the biggest game of the year woefully unprepared for a big win. The holiday season is marketers’ most important opportunity to win big or go home, yet many players are failing to adequately coordinate ecommerce outlets for victory.

This year, online sales have risen by 46% and with more than 60 percent of retailers showing inventory on their website, it is critical to be ready for all the increased holiday shopping ahead. For a website to be most effective it must be aesthetically relevant, be at the peak of its performance and timely in its content. The worst time to realize that your marketing hardware isn’t loaded properly is when you have competition within your sight. Now is the time to focus on improving the performance of your website’s existing functionality.

First and foremost, your website must be prepared to handle and respond to the increased amount of traffic that is experienced around the holiday season. With their busy schedules consumers are impatient with websites that are slow to function and deliver accurately on their commands. Studies have revealed that websites that fail to load in just three seconds produce increased bounce rates. It is time to test your server’s ability to respond to your customers’ expectations and take measures to improve the site’s performance.

Decorating brick and mortar stores for the busiest selling season is a holiday tradition. Retailers spend millions of dollars each year in an attempt to set a festive mood in hopes of encouraging shoppers to spend with them. A website should be no different. Decorating your site with the sounds and sights of the season will generate consumer interest and appeal. Offer something dynamic and unique with your content and modify it often to accommodate special events and promote shopping incentives. Utilize plug-ins that automate the processes of timely scheduling and initiating content modification. Focus on intently delivering on your promises. A gift received the day after Christmas is a memory rarely forgotten.

“In today’s world, if you’re not on mobile, you don’t exist.” More consumers look to mobile devices to research products and services before making a purchasing decision.  By 2021, it has been estimated that consumers will spend $152 billion directly on mobile phones, and over the next few years mobile phones will influence $1.4 trillion in offline sales. A strategy to align your online presence across all mobile devices is critical.

Secure your website! Loyal customers may forgive an occasional mistake or inconvenience caused by unforeseen and uncontrollable calamity, but mess up a financial transaction or mishandle consumer data and you may be forever unforgiven. The holiday selling season brings out the best in many people, but it also brings out bad actors in greater numbers who are willing to victimize your customers and your business to advance their personal gain. Ensure that all your software, plug-ins, connections and passwords are up to date, and invest in the latest versions of anti-malware as a first line of defense.

Prepare your eCommerce platform now for a happy holiday selling season!

A Happy Holiday Sales Season to Come

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The season for gift giving is fast approaching, and retailers from hometown America to online retailers way out in cyber space are looking for the gift of increased sales and black ink bottom lines. The 2017 holiday selling season was the biggest and best since 2011. Sales in the U.S. grew 5.5% in brick and mortar sellers over previous years and eCommerce tallied a 17.8% increase in online sales. Last year’s record performance has prognosticators either cautiously optimistic or pie-in-the-sky giddy over the coming 2018 holiday season.

Due to very good economic news, record low unemployment and strong consumer confidence, retailers are in line to receive a favorable uptick in sales in 2018.   Deloitte Touche Tohmatsu Limited (Deloitte), a leading global consulting agency, says this year’s retail November to December sales could top $1.10 trillion, an increase over 2017’s $1.05 trillion performance. “We think most retailers will have a good holiday season if they have a distinctive value proposition,” says Rod Sides, vice chairman of Deloitte’s U.S. retail and distribution practice. “We think off-price will continue to do well, and there will be a rebound in luxury.” eCommerce sales are expected to rise as much as 22 percent through the holidays, according to Deloitte.

Global consulting firm AlixPartners is being a bit more measured in its sales predictions for this year, calling for retail sales growth of just 3.1 to 4.1 percent this holiday season. “The health of retail is still very strong, but 2017 will be a tough year to follow,” said Roshan Varma, a director in AlixPartner’s retail practice. “Last year was a bit of an anomaly, and we are expecting more of a typical holiday season this year.” Meanwhile, The National Retail Federation (NRF) is positioning its predictions more centered in the bell shaped statistical curve.

The NRF is forecasting an increase in retail sales of 4.3 to 4.8 percent over last year, resulting in as much as $720.89 billion dollars in holiday sales. “Our forecast reflects the overall strength of the industry,” NRF President and CEO Matthew Shay said. “Thanks to a healthy economy and strong consumer confidence, we believe that this holiday season will continue to reflect the growth we’ve seen over the past year. While there is concern about the impacts of an escalating trade war, we are optimistic that the pace of economic activity will continue to increase through the end of the year.” NRF Chief Economist Jack Kleinhenz said, “Last year’s strong results were thanks to growing wages, stronger employment and higher confidence, complemented by anticipation of tax cuts that led consumers to spend more than expected. With this year’s forecast, we continue to see strong momentum from consumers as they do the heavy lifting in supporting our economy. The combination of increased job creation, improved wages, tamed inflation and an increase in net worth all provide the capacity and the confidence to spend.”

Regardless of which numbers prevail, consumers are tiring of the shopping experience and will be looking for convenience when it comes to browsing. They will be rewarding retailers who provide improved checkout times when making their purchases; whether in store or online. Early shopping (Thanksgiving through Cyber Monday week) will garner 37 percent of total U.S. holiday retail sales. Consumer sales made through mobile devices will account for more than $35.9 billion in the United States, with voice command technology accounting for 3.3 percent of total gift-giving purchases.

Happy holiday sales to all!

A Responsive Web Design Can Determine the Effectiveness of Your Website

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Internet access from mobile devices now represents 63 percent of all traffic in the United States. Mobile now has more total page views than desktop. If your company has not adequately modified your website to function consistently across multiple sized device screens, the time to do so is now.  In 2019, mobile advertising will represent 72 percent of all U.S. advertising spending, and with 83 percent of mobile device users indicating that a seamless website experience across all devices is important, it is imperative that a marketer’s web-presence is optimized for mobile.  A poor mobile presence can make an organization appear unprofessional and out of sync with a web savvy consumer.

Responsive Web Design (RWD), an approach to creating a website that allows it to work on any device; whether it’s a mobile phone, tablet, TV or a laptop, is mostly credited to Ethan Marcotte, an independent web designer and author who in 2010 said, “Rather than tailoring disconnected designs to each of an ever-increasing number of web devices, we can treat them as facets of the same experience. We can [make our] designs […] more adaptive to the media that renders them.”  Today, a responsive web design can determine the effectiveness of a website. A recent study by Tyton Media, found that 94 percent of people cited web design as the reason they mistrusted or rejected a website. A responsive website design increases the chances that users will stay longer and engage more with a web experience.

Three fundamental aspects of a responsive web design are fluid layouts, responsive images and media queries. Fluid layouts allow a website to automatically adjust fixed widths to expand and contract to display consistently on all screen sizes. This eliminates visual distortions and jumbled text and promotes a smooth and seamless presentation regardless of the device. Responsive websites have also been shown to have a greater likelihood of ranking higher in search engine results pages.

Making images adaptive and responsive is a very important step in creating a responsive web design because it can affect both a website’s speed and its search engine friendliness. The ability for images to grow and shrink with a user’s browser to fit the web page will result in shorter page loading times, particularly when accessed on devices with 3G or slower connections. Media queries tailor a web page’s representation to devices with screens of any size and allow for specific rules for hiding, growing, moving or showing content, resulting in a better user experience.

With more consumers spending a majority of time on the internet, it is critical that web designers create excellent, workable and responsive websites that focus on design, usability and accessibility across all devices. A well designed and responsive website will increase consumers’ trust and generate customer traffic and increased conversion rates.

For more information on how Junction Creative Solutions’ (Junction) developers and designers can help make your website more responsive, call 678-686-1125 today.