hero

Practices

As Summer Heats Up, Airline Brands are Taking Heat from Customers


The spring buds had barely broken into leaf when United Airlines (UA) set into motion what is becoming a summer of brand destroying idiocies. The airline industry, not always praised for their customer centric approach to operations management, decided moving a few of their employees to another location was more important than several passengers who […]

Forming a Start-up & Compelling Exit Strategy at the Same Time


At first consideration it seems to be counter intuitive. Formulating a plan to exit a new start-up business before the start-up of the new business? For the true entrepreneur, the experience of a new start-up is exciting, exhilarating and even intoxicating. For most, it’s what they do, who they are and is much more a […]

The Importance of Understanding Your Customers


More than ever before, to be successful in launching or growing a business, success rests on the ability to understand consumer behavior, their needs, wants and beliefs. Customer behavior is changing almost daily as technology, advancing its influence over how consumers make their buying decisions. Fully understanding these shifts in consumer behaviors and beliefs will […]

Vision Alone Didn’t Put Man on the Moon


It was a time of great promise and anticipated opportunity emerging from a sustained period of relative world peace and prosperity after the former decade of world division, war and unparalleled human atrocities. With the threat of another decade gravitating towards a return to the mistakes of the past it was a time for new […]

Going with the Flow Won’t Always Lead to Success


In an attempt to grow her network and surround herself with successful women Justyna Kedra wasn’t interested in doing things the traditional way. Justyna says, “The goal was to connect female entrepreneurs that have successful businesses globally, but are not on the “Top 100 Influential People on Planet Earth” list… yet!” So she founded We […]

Sustainable Growth: Myth, Legend or Luck


“Without continual growth and progress, such words as improvement, achievement, and success have no meaning,” said Benjamin Franklin more than 200 years ago. The thought is as true today as it was at the very beginning of our country. Sustainable growth, the realistic growth of a company over time, is often a very challenging feat. […]

Marshall Jones Offers Technical Competency and Exception Customer Service


Accounting firms are rarely categorized as innovative, just as Certified Public Accountants are not known for taking financial risks. By today’s standards, accounting firms are looking for new ways to compete.  Operating at the top level, keeping abreast of the prolific nature of tax compliance, research, financial documentation and business and accounting consulting services requires […]

Fake News, Believe it or Not, Is Not New


When Facebook initiated new features last year designed to make it easier for its users to keep up with the news and social media marketers a chance to promote content directly to Facebook, Mark Zuckerberg and his crew failed to foresee the oncoming calamity of such an opportunity. Perhaps it was unpredictable that so many […]

Helping Architects Accept Change and Embrace the Modern Marketing Era


For most purveyors of goods and services, the act of marketing can be traced back in history to the very beginning of commerce when conveying the benefits of ones products and services over a competitor’s was a practice of simple communication, using the very rudimentary of marketing tools and collateral. But practicing the science of […]

How Messages Can Mold Your Credibility and Integrity


Tom Brokaw, an American television journalist and author best known as the anchor and managing editor of NBC Nightly News, recently celebrated the fifty year anniversary of his journalistic career, joining the ranks of former great communicators like Walter Cronkite and Edward R. Morrow.  He is the only person to host all three major NBC […]