TradeAutoX™ Launches Online Marketplace for Dealers & Wholesalers

With the introduction of a multitude of auto purchase apps and creative alternative marketing channels, traditional auto seller marketing strategies and tactics are quickly being impacted as fees continue to rise and margins decrease.  The art and science of managing used car inventory off the lot is seemingly more complex.  The automotive industry is set to adopt new technologies to replace and improve antiquated and cost laden systems.  One company, TradeAutoX™, has launched a 24/7 online marketing platform for dealers and wholesalers to buy and sell used car inventory in real time.

TradeAutoX™ was founded to create efficiencies, cultivate an exclusive network, and improve the bottom line for all parties involved in buying and selling of used car inventory. Founded by automotive industry veterans, Louis Robert Spaeth and Michael Zimmerman, TradeAutoX™ is redefining the online model for buying and selling cars. The combination of the robust online platform and the vetted Nationwide network differentiates TradeAutoX™ from the other digital solutions on the market. Spaeth and Zimmerman are focused and passionate about identifying ways to incorporate technology into an industry that is being failed by traditional processes.

“Franchised dealers and independent dealers can create their own network inside our site, solving a problem that has been a part of the landscape for decades.,” comments Robert Spaeth, CEO, TradeAutoX™.

With a mission to improve gross margins for dealers, reduce fees for wholesalers, and open opportunities for independent dealerships to source its own inventory, TradeAutoX™ is committed to adapting and improving its platform to meet the increasing demands of its members.

TradeAutoX™ partnered with Junction Creative Solutions (Junction) to customize an innovative platform, creating an online marketplace to connect end to end users. The Junction team is experienced and adept at building and fully implementing smart and customizable digital platforms. “As Junction’s portfolio continues to expand, the breadth of our expertise managing and executing multi-faceted, integrated strategies and solutions expands” says Gareleck. “We pride ourselves on responsibly taking on projects that we are confident our team can deliver on. We strive to not only meet our clients’ expectations but exceed them.”

For more information on how TradeAutoX™ is redefining the online model for buying and selling cars, visit

March Madness, The Final Marketers’ Trifecta Event

The Trifecta of sporting events sponsorship only comes along every four years. With the 2018 Winter Olympics barely closed, the craziness of March Madness looms just around the corner as eager, but cautious, mega brands are contemplating an advertising strategy. The stratospheric costs to play the advertising game at this year’s Super Bowl had even the most hardened and committed marketers nervous about the value of the play. For some brands, the opportunity to pull off a triple play permitted them to spread the risk, making the adventure more palatable. For those who failed to demonstrate a winning performance on Super Bowl Sunday, the Olympics provided a chance to at least score a medal at PyeongChang or bring home an upset victory at March Madness.

Last year the NCAA Division 1 Men’s Basketball Championship generated a record-setting $1.24 Billion in television advertising spend. The three week event known as “March Madness” provides brands an integrated platform of offline and online channels, social media conversations, branded placements and experiential events. The NCAA men’s basketball tournament is consistently the second largest post-season sports franchise, trailing only the National Football League (NFL) playoffs. The NCAA has successfully monetized the sporting event through media rights fees and corporate sponsorship payments.

The ad generating opportunity doesn’t end at video streaming and traditional television media. With all the games streaming online, fans and sponsors can connect through live video casts, real-time scores, statistics and other related content through web browsers and mobile apps. Facebook continues to take a more proactive role in playing the statistical game. Marketers will be able to tap into fans’ conversations to increase exposure. Facebook conversations during March Madness 2016 grew by an astounding 40 percent year over year. Worldwide more than 650 million people are connected to a sports-related page on the network, while 165 million follow a sports account on Instagram.

Making the sporting trifecta commitment doesn’t insolate ad players from losing though. With fan participation falling in major sporting events, muffing the ad-ball out of bounds can still result in some marketers being benched.  “You’re not necessarily going to get fired for putting more money on YouTube or more money in Google search, Facebook or even Snapchat at this point in time,” said one media buyer in 2017. “Yet they may question you when you say you’re going to spend $5 million on a Super Bowl spot, or $1.5 on the NCAA tourney and have it fall flat or be an unexciting game or have it underdeliver.”

Unlike the digital play call where social analytics effectiveness can be evaluated immediately, video, display and sponsorship advertising often requires an incubation period following the performance to measure success or failure. The cumulative, longer term impact of even an effective cross-channel effort may not be fully realized for months after the game’s champions are crowned. The marketing champion of this year’s big trifecta remains to be seen.

Super Bowl Advertisement: Risk Versus Reward

With the price of a 30-second Super Bowl advertisement consistently on the rise, advertising for the Super Bowl has never been an easy decision for marketers. The decision has been complicated in recent years by the political and social protests that appear to have the NFL viewer interests showing a downward trend. Add the serious concern over players’ head injuries, the 2018 Super Bowl marketplace may not be the promising investment for advertisers that it once was. Considering that a 30-second ad costs upwards of $5 million for the 2018 Super Bowl between the New England Patriots and the Philadelphia Eagles, the decision to spend potentially $10 million dollars for a Super Bowl campaign can be concerning to those charged with calculating the impact.

The falling ratings in NFL viewership this year can be traced, at least in part, to the League’s insistence on mixing political and social protest issues on the field of play. “ Average game viewership has fallen to 15 million this season, down from 16.5 million last year and the lowest since 2008, according to data compiled by RBC Capital Markets. Analyst Steven Cahall says, “The sustained decline is what worries investors about media’s willingness to offload the NFL’s monetization risk.”

The danger of insulting consumers isn’t limited to the team owners and league management. In the past, Bowl advertisers such as Nationwide, 84 Lumber, HomeAway and GoDaddy have been sharply criticized for  Super Bowl spots. A $5 million backfire can be particularly startling, even to a well-healed brand. The ultimate questions remains “is leaving a really good impression worth $166, 667 per second?”

A recent study, “Super Bowl Ads,” indicates that the value of Super Bowl ads can persist beyond the conclusion of the big game. The study, co-authored by Wesley Hartmann of Stanford University and Daniel Klapper of Humboldt University in Germany, shows that the benefits from Super Bowl ads actually persist beyond the game’s conclusion with increased sales during subsequent sporting events like the NCAA’s “March Madness,” NBA playoffs and MLB games. Further, the research finds that the gains in sales are much more substantial when the advertiser is the sole advertiser from its market category or niche in a particular event.

Klapper says, “As the exclusive beer advertiser in the Super Bowl for many years, Budweiser outperforms competitors for consumption during the Super Bowl. Our findings suggest that there may be value for advertisers to negotiate exclusive advertising rights within a category to generate greater long-term value and it may make sense for the telecaster to offer such exclusive rights at a higher price. However, even though Coke does not exhibit increased consumption during the week prior to the game despite years of advertising during it, Super Bowl ads do help sell Coke after the game, especially among sports fans.”

In addition, the study’s co-author added, “For some type of ads, there is a large social media multiplier by provoking interest and subsequent conversations on social media and mass media that could be independent of Super Bowl viewership. That is good news for advertisers as it suggests that our estimates are only a lower bound of the benefits of Super Bowl advertising.”

Regardless of the falling fortunes, Super Bowl LII is expected to draw more than 100 million viewers with 70 percent of the Nation’s televisions tuned to the event. Last year the game attracted 190.8 million social media interactions from Facebook and Twitter.

Check back after the Super Bowl to see which advertisements hit the mark!

Prepare to Take Advantage of Prevailing Trends in Marketing for 2018

At the beginning of each year, prognosticators and crystal ball enthusiasts practice the craft of forecasting coming trends in everything from the coming year’s sports champions to the price of all things necessary or extravagant. The field of marketing has its own bevy of practitioners providing perceived trends for the coming year.  Regardless of the direction taken to connect best with customers in 2018, the journey will be marked by continued advances in technology and shifting consumer acceptance and utilization of that technology.

Newspapers, magazines and other written media channels will continue to see significant erosion in influencing consumers in 2018. With the rapid advancement and consumer acceptance of digital communication technologies, hard copy collateral’s decline appears to be in a free-fall that will be difficult or improbable to stem.  The forecast for 2018 predicts another 6.8 percent decline for the embattled industry segment. However, the traditional print media are not the only marketing purveyors predicted to suffer set-back in the coming year.

As other social media outlets continue to experience growth in user base, Twitter was unable to advance the ball in 2017. Twitter sought to increase its number of users by increasing the popular 140-character limit to 280. It didn’t prove to be the key to differentiate itself among other social media leaders. Marketers are already using other social media platforms to connect with prospects in more than 140 characters. It is a trend of decline for Twitter that some predict will continue in 2018.

With more platforms incorporating big data capabilities within platform infrastructure, marketers will tap into the myriad of consumer data points in order to remain competitive. In addition, consumers are expected to continue embracing interfaces that require little or no physical inputs, such as the smart speaker.  People are interacting with these devices as part of their daily lives, using voice commands and listening to the results.  Thus, there is a substantial opportunity for marketers to communicate with them in a different way.

Additional marketing tactics predicted to be winners in 2018 include:

Influencer Marketing.  Influencer marketing is expected to remain a useful strategy. With nearly 95 percent of marketers touting it a successful strategy in 2017, brands are expected to continue utilizing influencers to connect with their customers through social media.

Apps.  The future of apps remains bright. A prediction for 2018 suggests strong growth in app utilization and capitalization.

Live Events.  Nearly 66 percent of marketers say that they will increase their participation in hosting live events in 2018. Live event hosting remains a reliable and highly effective marketing channel.

Social Media.  “Social media has undoubtedly become a critical platform for marketers,” said E.J. McGowan, vice president and managing director of Campaigner. According to a digital marketing forecast survey by Campaigner, 73 percent of digital marketers believe it was a top strategy in 2017. Using video to carry more of the message through social media is forecast to rise in the coming year. “In their easily digestible format, videos serve as an excellent way to convey a brand’s message in a creative and interactive way,” says E.J. McGowan. “As a result, social networks and other media have made it easier for individuals to consume and broadcast video. As video continues to grow at a prodigious pace, marketers must learn to adopt this disruptive technology or risk falling behind to competition.”

Augmented Reality.  Ground gains are anticipated in the utilization of augmented-reality (AR) content. As new devices like iPhone 8 and iPhone X populate and go mainstream, brands will begin to increase their exposure through AR-branded content.

In-Car Advertising.  As driverless cars begin to arrive on the roads of America in greater numbers, in-car advertising may be the new frontier in advertising.

The best marketers may be those who effectively blend multiple digital channels to engage with their customers. The trend in social media integration is to combine marketing strategies to impact a broader audience.  “The most crucial integration this year, however, is social media and email,” said McGowan. “When leveraged correctly, social media and email marketing can have a synergistic relationship for brands, with social media driving email subscriptions and emails bringing more followers to social channels. Marketers should coordinate the timing and content of posts and emails, and ensure congruent messages are being sent across all channels. Marketers can leverage these social networking sites in 2018 by crafting media campaigns that highlight the strengths of each site,” continued McGowan. “For instance, video may fare very well on Facebook; however, marketers should pivot back to text content when launching campaigns on LinkedIn.”

“While some industries have embraced the paradigm shift in how they reach, engage, and mobilize new customers, I predict that we will see even more attention and focus being placed on getting the marketing mix correct,” comments Julie Gareleck, CEO& Managing Partner, Junction Creative Solutions. “The buzz word used to be ‘contextual’ but we reached that stage when consumers adopted smart devices.  ‘Relevance’ is going to be the buzz word for 2018.”

How are your strategies stacking up in the New Year!?

Hobart Mayfield Launches Ecommerce Store

Any fan of high school, college or professional football is well-aware of the concern many players, coaches and owners have about the rate of head and brain injuries suffered by players across all levels of the sport. Head injuries and concussions caused by contact sports are a growing epidemic, particularly among young athletes. If left unprotected, concussions can result in long-term brain damage and may even be fatal. The Center for Disease Control (CDC) reports that concussions have doubled in the last 10 years and The American Academy of Pediatrics has revealed a two-fold increase of emergency room visits for concussions in kid’s ages 8 to 13 years old. Concussions have also risen 200 percent among teens ages 14 to 19 in the last decade.

As school athletic programs and league rules committees scramble for ways to mitigate these injuries, one innovative early stage company, Hobart Mayfield, is applying science to finding a better way for players to avoid serious head injuries. Their innovative solution is S. A. F. E. Clip, an energy absorbing connector located at connection points where the facemask attaches to the helmet. By absorbing forces of a direct impact on the face mask, S.A.F.E. Clip demonstrated a reduction in force of 24% and 28% for translational acceleration and rotational acceleration, respectively compared to the standard face mask clips.

Justin Summerville, the President and CEO of Hobart Mayfield, is an entrepreneur who follows Thomas Edison’s mantra, “there is a better way, find it.” And he and his team found a better way. They are partnering with schools to customize and fit student helmets with the impact absorbing clips. Justin says, “Because we believe that every athlete deserves the opportunity to succeed and be protected from unnecessary head injuries, we have spearheaded a program that will help provide our product to athletes all around the country.”

Junction Creative Solutions (Junction) recently partnered with Hobart Mayfield to design and develop a new website to showcase the S.A.F.E. Clip and its many benefits to athletes of all ages.

“We appreciate the opportunity to work with the folks at Hobart Mayfield,” comments Julie Gareleck, CEO, of Junction. “We are passionate about working with start-up companies who believe not just in the power of the technology, in this case the S. A.F.E. Clip, but also in their ability to generate a positive impact for players of all ages. We look forward to watching this company impact this industry in a big way!”

For more information on Hobary Mayfield, visit

Cost Management Group’s New Digital Presence

The Gartner Market Guide for Telecom Expense Management (TEM) Services in May 2017 reported a 45% increase in end-user enterprise enquiries concerning TEM since 2016. With IT costs rising, organizations need to more closely monitor and control the cost of technology. The report stated, “The continued growth and evolution of enterprise telecom services prompts many companies to evaluate TEM services for ongoing cost optimization and efficiencies, especially if they lack the internal resources to effectively optimize or have limited governance on telecom and IT procurement over a complex enterprise footprint.”

Being able to effectively scale solutions with the right balance of strength and agility, for enterprise-level organizations, mid-size businesses, and SMBs, is nothing new to Cost Management Group (CMG). Headquartered in Atlanta, GA since 1996, with additional offices in Virginia, North Carolina, Costa Rica and the Netherlands, CMG specializes in driving down the operating costs of its client companies by applying proprietary methods and tools, or those of its carefully chosen partners who possess a particular and uncommon expertise. CMG, as a leader in the industry, is committed to its vision, believes in its mission, and is driven by a set of core values.

When searching for a partner to assist in telling the CMG story, it was important to find an organization that shared a common set of core values and focus on quality, extraordinary attention to service and innovative solutions. Junction Creative Solutions (Junction) worked with the team at CMG to redesign its online experience that includes a wealth of content to engage prospective clients and partners.

Julie Gareleck, CEO and Managing Partner, Junction, says, “As the marketing landscape changes and consumer expectations evolve, it’s critical to remain ahead of design trends whether it is a website or a comprehensive set of solutions to support sales and marketing. We are proud to expand on our creative portfolio by working with an organization like CMG.”

The Importance of Understanding Your Customers

More than ever before, to be successful in launching or growing a business, success rests on the ability to understand consumer behavior, their needs, wants and beliefs. Customer behavior is changing almost daily as technology, advancing its influence over how consumers make their buying decisions. Fully understanding these shifts in consumer behaviors and beliefs will help you unlock fresh insights to drive your business forward. The traditional marketing and sales approach to creating “target audiences” of creating a profile based on gender, age, demographic, and geographic data alone is an approach that will cripple your ability to reach target audiences in an effective way.

Personal factors such as individual interests and opinions are influenced by demographic data such as age, gender, culture, profession and background, but psychological factors like perceptions and attitudes can play an even more important role in a consumer’s ability to process and comprehend information. Extensive social media interactions and personal relationships with family and friends is an increasingly significant influencer on customers purchasing decisions. Identifying and understanding the most critical factors and influences that affect your target audiences’ buying decision is essential to making a successful connection. How does your customer consume information and what sources do they get it from?

Just as technology has changed human behavior, entrepreneurs and business owners must adapt to the new approach to marketing and sales strategy. Consumers have unprecedented access to information from multiple and more mobile sources than ever before. The speed of change and the rapid introduction of newer technologies are impacting consumer behavior more quickly and some businesses are unable to adapt to the frenzied pace. Those who are too deliberate in recognizing and responding effectively, run the risk of being left behind in the marketplace. Brian Vellmure, in his article “How Technology Is Reshaping Human Behavior (And What You Should Do About It)” said, “As I look around, I see too many companies still wrestling with solving yesterday’s problems, woefully doing their best to survive, while the speed of technology renders their efforts irrelevant.”

Whether direct to consumer or B2B; online or brick and mortar; today’s consumers are better educated and technological savvy, and freely utilize multiple mobile devices to demand improved purchasing interactions with their product and service providers. Dave Parro, partner and vice president at Walker Sands, says, “The priority for retailers no longer lies in increasing the number of consumers who shop online, but rather improving their experience—whether it is online, in store or across different product categories,”

In order to respond to this rapid disruption to traditional purchasing processes, it is advantageous for businesses and entrepreneurs to gather important insights and perspectives  by aligning with strategic partners who understand the evolving dynamics of consumer behavior – – not just in your industry – – but across industry.  “The insights and data should drive your overarching strategy. This is critical to not only increasing awareness for your business or the product and services you provide, but also identifying those that are in the market for your products and services”, says Julie Gareleck, founder and CEO of Junction Creative Solutions.  “This can significantly impact the length of the sales cycle and can reduce costs and time spent on securing these customers.”

Are you effectively reaching your target customers?

Traditional Agencies and the Importance of Being Relevant

Change is inevitable and the one constant among a universe of constants that is destined to be changing perpetually. Business models once thought to be permanent, only needing occasional refinements, are learning that nothing is forever, and in today’s fast paced technological era, nothing is forever for very long.

Legacy advertising agencies, historically a model where marketers hired well established teams of “Mad Men” types to create thirty-second television commercials and high-gloss magazine pictorials, are finding that even their vision has to change. To resurrect a familiar automotive advertising tag-line from the past, “It’s not your father’s Buick anymore.”  A long time industry veteran and CEO of Speakeasy Guild, John Winsor, recently said, “Advertising agencies are no longer the valued partners they once were.  In fact brands don’t really even need agencies anymore.  It’s not just their work that’s losing relevance; the ad agency business model itself may now be defunct.”

Like many other industries, advertising agencies of the future will find it necessary to become far more focused on their client’s need to satisfy their customers and less around the brand or the channels utilized to connect with consumers. Digital has disrupted the status quo of every market player’s business model, creating new pathways to consumers, opening up the market to new competitors and instilling significant and challenging innovations in organization and methods at an ever increasing speed.  Mark Read, CEO of WPP’s Wunderman and of WPP Digital says, “We’re going to need to be much more accountable to our clients for results, by which I mean sales. Part of this means we need to use technology and data to track our work to sales. It also gives us the opportunity to build new capabilities and expand our offer into e-commerce.”

At the mega brand PepsiCo, Brad Jakeman says, “The most effective creative will come from the integration of content creation and distribution, and greater in-house content publishing resources. For a brand like Pepsi, it was once sufficient for us to produce four pieces of content a year — mainly TV — and we could spend about six to eight months developing that one piece of content and spend $1 million on each piece of film. Now, those four pieces has turned into 4,000; eight months has changed to eight days and eight hours; and budgets have not gone up. Maybe [we have to publish] so quickly and efficiently that it needs to be more of a content-publishing group that sits inside the company and augments the work done through [agencies].”

What is required of agencies to remain relevant to its clients? Arthur Sadoun, the new CEO of Publicis, says “……”clients have three challenges: low growth, pressure on costs and a need to restore trust in their brands. All three are forcing them to transform their businesses and change the way they deal with customers. This is a race. It’s a race to be relevant. The big difference between today and yesterday is speed. You need to be much faster on the execution.” Mr. Sadoun is now faced with the cultural challenge of integrating and scaling up this business model.

Marketers and agencies are racing to get ahead but given the quick pace of technology – it’s a head to head challenge many are finding difficult to encompass. Julie Gareleck, founder and CEO Junction Creative Solutions says, “It is clear that we are in a new world and a new era. We have to adapt to entirely new marketing channels, make important decisions every day on how to invest our efforts and capital in utilizing new technologies in order to compete on an expanded global economy. Our firm was founded on a hybrid approach – valuing strategy and execution.  You need to be able to show value in terms of dollars, as opposed to just the number of overall impressions.” To Gareleck’s point, the impact that traditional management consulting firms have on the life of agencies is evident.

What is happening in so many industries today is a real game changer. It won’t be enough to tweak the old model around the edges. Agencies who fail to identify the new dynamics in the environment and react in a timely manner risk being left behind.

Vision Alone Didn’t Put Man on the Moon

It was a time of great promise and anticipated opportunity emerging from a sustained period of relative world peace and prosperity after the former decade of world division, war and unparalleled human atrocities. With the threat of another decade gravitating towards a return to the mistakes of the past it was a time for new leadership, one which predicted great things and unimaginable triumphs into the remaining year’s of the 20th century.

On May 25, 1961, President John F. Kennedy gave a historic speech before a joint session of Congress that set the United States on a course to the moon. “First, I believe that this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him safely to the Earth.” For those who lived in the time, the proclamation from this new young leader of the free world left little question as to what kind of leader he was to be.

Many people use the term “visionary” to describe the kind of leader they are, but fewer understand what is required of the visionary leader to succeed at achieving their vision. Whether leading a nation, state or business venture, visionary leaders retain important skill sets and personal qualities that separate them from those who are idea generators and who leave the minutia of the journey to others. True visionary leaders possess charisma, a state that Merriam-Webster defines as a “personal magic of leadership arousing special popular loyalty.”  “It is a natural attraction that draws people to the leader and the leader’s enthusiasm.”

Visionary leaders are most often the chief organizer and risk taker; are never satisfied with the status quo; are consumed with making the future a better place than today; are accepting of change and optimistic about the future and achieving the success of their dreams. But most critical, visionaries understand and believe that strategic planning is at the core of achieving their journey to success.

Strategic planning is an organization’s process designed to set forth goals and objectives, creating a plan of action based on known facts, reasonable and flexible assumptions and allocating given resources towards the accomplishment of the ultimate objective. The visionary leader defines the strategic process and what it will resemble into the future and how it will function. Such leaders aren’t authoritarian or dictatorial, but seek to provide the freedom to believers to determine the best path to success.

History has shown that the most effective leaders in business or government are often not the best educated or intellectually gifted, but have unique skills and personal characteristics like enthusiasm and drive that is directed to achieving a goal no matter how seemingly challenging or improbable. They attract others with the talents to set the journey in motion, make the best business decisions possible and overcome the hurdles to success.

John F. Kennedy, in setting forth his example of a visionary leader, understood that conquering the challenges of space would be determined by winning over the hearts, minds, skills and talents of the tens of thousands aerospace engineers, technologists, educators, wrench turners and dreamers who were willing to buy into the dream, believed it was possible, follow the plan and work tirelessly to be part of the ultimate accomplishment. In the following of the 21st century, new visionaries in business and industry like Sheryl Sandberg, Mark Zuckerberg, Bill Gates, Steve Jobs and others are refining what it means to be a visionary by influencing the ordinary among us to do the great and impossible.

“A visionary is a leader of excellence who sees what others do not see, who achieves for now and plans for the future, which positively impacts different generations and rises up other visionaries.” – Onyi Anyado.

Vision alone didn’t put man on the moon. What kind of leader are you?

Managing Sustainable Growth in an Evolving SaaS Marketplace

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Software as a service (SaaS), the distribution of software over the internet to users, is becoming the fastest growing software distribution model. As business consumers adopt cloud-based software to manage key business functions, the market for Sass services continues to grow at a meteoric pace. Along with its Cloud cousins, infrastructure as a service (IaaS) and platform as a service (PaaS), the market for third p[arty provided software is predicted to surpass $112.8 billion by 2019 , outpacing traditional software product delivery by a multiple of five. In 2019, it is forecasted that the cloud software delivery model will likely account for $1 of every $4.59 spent on software.

This significant growth pattern has SaaS providers salivating over the potential growth in profits and market share. Unlike tangible products, marketing an unfamiliar intangible which is delivered from the cloud can be a formidable marketing challenge. Add to the mix the insane pace of product upgrades, ease of market entry and short sales cycle and the challenge to capture, maintain and sustain growth can be daunting, even to the most experienced marketing professionals. “SaaS sales, is all about rapid sales” say Peter Cohen, managing partner of SaaS Marketing Strategy Advisors.

The path to profitability requires a strategy to uniquely differentiate your solution to customers, focus on retaining current customers and to provide an unrelenting commitment to service, not software. The approach to selling customers is more of a “free trial offer” than one of free golf outings, major league sports tickets and comforting resort retreats. While “free” may be the initial hook, it becomes critical to covert, covert, convert.

According to Gartner, 80% of all future SaaS revenue will come from just 20% of current customers. A study by Bain & Company found that focusing just five percent of your marketing efforts on retention can generate an increase in profitability by 75%. It’s essential to create marketing content that is directed specifically to addressing each client’s unique needs.

A proper marketing strategy includes elements that seek to gain market share, focus on customer retention, successfully monetizes services, and one that contains an attainable plan for sustained growth over the long term. Lincoln Murphy, a Customer Success Consultant offers, “When creating your SaaS marketing plan, you must understand that your business model of choice is a fully-integrated architecture where all aspects of the business — product, support, revenue model, and marketing — are tightly-coupled.”

At Junction Creative Solutions (Junction), we have a growing list of SaaS clients who are benefiting from our understanding and insights of the frantic SaaS marketplace”, says Julie Gareleck, Founder and CEO.  “Our experience has led us to become uniquely qualified to develop successful growth oriented, customer centric strategies that can lead our clients to long term sustainable growth.”

Gareleck comments, “Consumer behavior is continually changing, with a sharp decrease in brand loyalty. General industry growth will offer an opportunity for SaaS companies to engage more customers but the value of the software has to be sticky. It has to satisfy a business need or solve a business challenge. In the absence of a strategy, sustained growth can prove challenging.”

Contact to learn more about our success stories with SaaS based companies!